Senior Business Analyst

Job Description

We now have a fantastic permanent opportunity for a Senior Business Analyst to join the Digital, commercial and Merchandising technology team, looking across SaaS solutions such as D365 and Salesforce. 

You will be acting as a technical senior business analyst across multiple projects, providing solutions that fulfil business requirements to ensure projects are able to be successfully completed to the highest standard. This is an essential role that requires the ability to develop business requirements into robust technical requirements that meet expected project timescale and budget. 

This role will be translating functional and non‑functional requirements into technology solutions whilst presenting options to support decision‑making that consider both immediate needs and longer‑term considerations across the business. Expect to work horizontally with solution architects and project managers from both the business and technical areas, operating across GB and EU markets, with the ability to clearly communicate at all levels and to foster the development of a community that shares best practice, all whilst continually looking for opportunities to improve processes. 

This role is offering flexible hybrid working with 1-2 days based in our Ashford, Kent office for team collaboration and meetings, so you must be with in a commutable distance.

Key Accountabilities: 

• Work in partnership with cross-functional teams to elicit, interpret and capture business needs into clear and concise functional / non-functional requirements, and acceptance criteria 

• Support business function in the prioritisation of requirements based on business value, ensuring they are aligned to the desired outcomes and case for change 

• Throughout the change lifecycle, work with business and technical teams, to ensure the recommended solution meets the needs of the business 

• Empowered to positively challenge and influence across teams if the requirement, solution, or case for change, to ensure alignment to the overarching business strategy and delivery roadmap 

• Key role in communicating cross-functionally between operational and technical teams, acting as a translator where necessary 

• Planning and managing small scale change where needed 

• Ensure personal knowledge and exposure to business change opportunities remains up to date, appropriate and relevant, keeping up to date with BA methodologies  

About you:

You’ll live and breathe Customer First, with an innovative approach to identify new solutions that fit the business. We are looking for someone who will enjoy working collaboratively with a dedicated focus on driving results. A knowledge of architecture and software products is required as well as an excellent understanding of data integration standards and technologies across Service Orientated Architecture, API’s, Data storage and extraction. The ideal candidate will have the confidence and ability to cope with complex, conflicting, business issues. Any prior experience in dealing with D365 or Salesforce an advantage. 

What we offer:

• Car/ Travel Allowance: £5500 per annum
• Private Medical: Single Cover
• Early Access to Your Earnings: Use our dedicated Wage Stream app to access your earned salary whenever you need it, helping you manage your finances with ease and confidence.
• Flexible Time Off: Take advantage of the option to purchase additional annual leave.
• Comprehensive Wellbeing & Health Support: Benefit from our Employee Assistance Programme, offering confidential mental health support, 24/7 GP appointments, physiotherapy, flu vaccinations, eye tests and a wide range of health services for you and your family.
• Competitive Pension Scheme: Secure your future with our robust pension plan designed to help you plan long term.
• Life Assurance: Peace of mind with life assurance coverage designed to protect you and your loved ones.
• Exclusive Discounts: Enjoy access to Sysco Perks, where you’ll find discounts on everything from gym memberships to your weekly grocery shop.
• Special Sysco Product Discounts: Get the chance to purchase our food products at significantly reduced prices.
• Free Mortgage Advice: Navigate the property market with confidence thanks to complimentary expert mortgage guidance.
• Enhanced Family-Friendly Leave: Our policies support you through important life moments, offering greater flexibility and care for you and your family.