Account Manager

Job Description

Account Manager – Tamworth/Remote

£28,845 basic, plus up to £2,000 Bonus per quarter with opportunity to earn annual bonus. OTE £35,000- £40,000 + Excellent Company Benefits 

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards...

Key Responsibilities:

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

• Develop profitable sales growth across existing customer base by:
• Develop sound understanding of customer map of the world
• Understanding competitor activity and market insights
• Proactively managing customer retention and reducing churn
• Growing share of wallet and building a pipeline across product categories
• Up to date product and service knowledge
• Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
• Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
• Actively manage risk within the customer base, including lost sales and credit exposure
• Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
• Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
  • Sales/Margin reporting

• • Churn reports and dashboards
  • Up traders/Down traders data
  • Price, cost and margin detail
  • Sales tools and promotional activity

What you’ll get:

• A competitive salary
• Huge discount on all sorts of lovely food and award-winning products
• Generous holiday allowance, with option to purchase more
• Recognition awards and Incentives
• Pension
• Real career opportunities - being part of Sysco, the world’s leading foodservice business, opens up a world of possibility
• And much more….

Required skills and competencies:

• Previous experience in a structured sales or telesales environment
• Results Orientated, successfully delivering against targets in a competitive marketplace
• Proven ability to work in a KPI focused, target driven environment
• Excellent communication skills both verbal and written
• Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
• First class negotiating skills with strong commercial awareness
• Ability to work under pressure with a sense of urgency to work in a deadline driven environment
• Proactive approach with proven ability to manage multiple and changing priorities
• Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
• Strong planning and organisation skills.
• Self-motivated with the ability to operate effectively both individually and as part of a team.

There’s a lot on offer, so what are you waiting for? Apply now..